Privacy Policy

Last Updated: 03/02/2026

At Sumaya Amod Modestwear, we value your privacy and are committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains how we collect, use, store, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following information:

  • Personal details (such as name, email address, phone number, and billing information).
  • Information submitted through contact forms, purchases, or bookings.
  • Automatically collected data such as cookies, analytics data, and IP addresses.
2. How We Use Your Information

We use your personal information to:

  • Provide our products and services.
  • Process orders, bookings, and payments.
  • Improve our website and customer experience.
  • Communicate with you about updates, promotions, or support (with your consent).
3. Marketing Communications

We will only send you promotional emails, SMS messages, or other marketing communications if you have provided your prior, explicit consent to do so. You can withdraw your consent and opt-out of receiving marketing from us at any time by clicking "Receive promotional emails about new products, offers, and updates" in My Account-My Profile tabe on our website (once you have logged in) or by contacting us directly at the details provided in Section 7.

4. Data Protection and Storage

Your personal information is securely stored and accessed only by authorised personnel. We do not sell or share your data with unauthorised third parties. Information may be shared with trusted service providers only when necessary to complete your order or service (e.g., payment gateways or delivery services).

5. Cookies and Analytics

Our website may use cookies to enhance your browsing experience and collect anonymous usage statistics. You can disable cookies in your browser settings if preferred.

6. Your Rights

Under POPIA, you have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw consent for marketing communication.
  • Lodge a complaint with the Information Regulator if you believe your data has been mishandled.
7. Contact Information

If you have questions about this Privacy Policy or how we handle your data, please contact us at:

Email: amodsumaya@gmail.com

Phone: 079 183 7101

Return & Refund Policy

Last Updated: 03/02/2026

At Sumaya Amod Modestwear, we aim to ensure your satisfaction with every purchase. This policy outlines our refund and return procedures for physical products in compliance with the Consumer Protection Act (CPA) of South Africa.

Returns for Physical Products
  • Returns are accepted within 7 days of delivery if the item is defective, damaged, or incorrect.
  • Returned items must be unused, in their original packaging, and accompanied by proof of purchase.
  • The customer is responsible for return shipping costs unless the product was faulty or incorrect.
  • Refunds are processed within 7 business days after the returned item is received and inspected.
Refunds for Products
  • Refunds are only issued if the product was not delivered, is defective, or cannot be accessed due to an error on our part.
  • Once a product has been used, partial refunds may be offered at the discretion of Sumaya Amod Modestwear.
Cancellations

Order cancellations must be requested before the item has been shipped. Once shipped, standard return policy applies.

Contact Us

To request a return, refund, or cancellation, please contact us at:

Email: amodsumaya@gmail.com

Phone: 079 183 7101

Terms & Conditions

Last Updated: 03/02/2026

Welcome to Sumaya Amod Modestwear. These Terms and Conditions govern your use of our website, services, and purchases. Your access to and browsing of the site constitutes your acceptance of these general Terms. To complete a registration or make a purchase, you must explicitly agree to these Terms as part of the process.

1. Use of Website

You agree to use this website for lawful purposes only and in a manner that does not infringe the rights of others or restrict their use of the site. Your use of the site is also governed by our Privacy Policy, which explains how we collect and use your personal information.

2. Intellectual Property

All content, trademarks, logos, and materials on this website are the property of Sumaya Amod Modestwear unless otherwise stated. You may not reproduce or distribute any content without written permission.

3. Purchases and Orders

By placing an order on our website, you make an offer to purchase goods subject to these Terms and our Return & Refund Policy. We reserve the right to accept or decline your order for any reason, including error in pricing or availability. The Return & Refund Policy is incorporated into these Terms and forms part of the contract of sale.

4. Products and Services

We strive to ensure all product or service descriptions and pricing are accurate. However, we reserve the right to correct any errors or inaccuracies at any time without prior notice.

5. Payments

Payments must be made through our approved payment gateways. All transactions are processed securely. Sumaya Amod Modestwear is not responsible for payment delays caused by third-party payment providers.

6. Limitation of Liability

Sumaya Amod Modestwear will not be held liable for any direct or indirect damages resulting from the use or inability to use this website, including loss of profits, data, or business interruption.

7. Links to Third-Party Sites

Our website may contain links to other websites. We are not responsible for their content or privacy practices.

8. Changes to Terms

We may update these Terms & Conditions periodically. Continued use of the website means you accept any changes made.

9. Governing Law

These Terms are governed by the laws of the Republic of South Africa.

10. Contact Information

For any questions about these Terms, please contact us at:

Email: amodsumaya@gmail.com

Phone: 079 183 7101